Shampoo, conditioner, flea and tick wash, towels, blow dryers, leave in conditioners, facial wash, mouth wash, ear cleaners, eye rinse, brushes, toe nail clippers, grooming tables, grooming scissors
:;The machine isn’t working. How do I make the water come out?
Push the lever up on the back of the handle
:;If I purchase the membership can I use it today?
Yes you can call us before 7 p.m. and we can remotely unlock the door
:;I lost my key card, can I order a new one?
Yes, there is a $10 charge for a new card.
:;I can’t find the shampoo.
The shampoo and conditioner are in the machine and will come out through the hose when you press the button on the screen.
:;How much is a single wash?
$25 for the first pet, $5 each additional pet
:;How much is a membership?
$35 a month or $300 annual. One time cost of $10 for HID access card
:;How long do I have in the facility?
As long as you need. No time limit
:;How does the table move up and down?
There is a metal plate on the bottom with arrows, it will move when you put your foot on top of the arrow.
:;How do I start the machine?
The machine requires tokens, they are located on the shelf by the ear cleaners
:;How do I purchase a single wash or a membership?
Through our webpage. On a cell phone or tablet the single wash option is at the top under the menu, membership option is on the home page, or over the phone
:;How do I cancel my membership?
There is a link on our webpage at the bottom where you can cancel
:;Do you have clippers?
No, only scissors
:;Do you cut dogs nails?
We do not but we do have the toenail clippers that you could use
:;Can you recommend a groomer?
Cindy’s Divine Grooming 928-266-0869, 3885 Industrial Dr 86004
:;Can I Purchase a single wash?
Yes single washes can be purchased through our webpage thedogwash.pet or over the phone with me
:;Can I make an appointment to have my dog groomed?
We are an unmanned self-serve facility we do not offer grooming services.
:;Can I cancel at anytime?
Yes, you can cancel through your member portal or by calling or emailing us before your membership renews.